Ever taken advantage of "lifetime warranty" on Home Depot kitchen faucet?

 The Glacier Bay kitchen faucet I got at Home Depot ostensibly has a
"Lifetime Warranty" but the process requires you to send the unit back
to the manufacturer. Assuming the company is still in business at that
point, presumably you're supposed to do without a faucet for however
long it takes for them to send you a new unit.

Curious if anyone here has actually found a warranty like this to be
useful.

 

I imagine you also have to include the original sales receipt.

Sorta like the warranty for treated wood a few years back where you needed
the receipt, the little tag that was attached to each piece of wood  and the
defective product.

Warranties like that are worthless and I don't support the concept by buying
those products if I have a choice.

There are faucets made by honest sellers that only cost a little more.


Colbyt

 
Usually a Lifetime Warranty means junk that you are paying three times
what it should cost for the warranty. They know most people will never
try to collect or they didnt jump through all the right hoops to be
able to collect. Also Lifetime Warranty has different meanings from
state to state. I found that out when I tried to get my Radio Shack
Lifetime Warranty speakers replaced.
Lifetime meant 10 years.

Look at the junk they sell on infomercials. The warranty isnt there to
protect the consumer, its there to protect the seller.


Jimmie

 

That is a good one.  If lifetime, why is a receipt needed ??

Almost as good as a tool set that cost about $ 5 years ago.  Lifetime
warranty.  Just send $ 4.95 in for shipping and handling and they will
replace any part of the set that is bad.

I am waiting on the car manufactures to come up with the same deal as most
other places for warranty work.  You have to ship the item back to the maker
instead of taking it to the store you bought it from.

 on 5/27/2009 8:50 AM (ET) brassplyer wrote the following:

I had a Price Phister brass plated bathroom sink faucet installed for
about 10 years. The brass coating faded around the faucet screw-on
filter end.. I emailed P-F and sent pictures. They said they didn't have
that brass faucet anymore (guess why?) and to pick out a new faucet from
the site. I picked the same faucet, but in chrome finish. They sent me
the new faucet without any other questions. I got to keep the old one
which I installed in a utility tub.

--

Bill
In Hamptonburgh, NY
In the original Orange County. Est. 1683
To email, remove the double zeroes after @