Posted by kishbeach on May 16, 2007, 2:24 pm
The company name is "Integrated Alarms", a division of "Integrated
Alarm Services Group, Inc.". located at, 4545 Spring Mountain Rd., Las
Vegas, Nevada 89102.
They have increased their rate last month by $5 for the residents of
Fremont California. When you ask for canceling your service, they say
that the 2-year contract that you signed five years ago, are
automatically re-newed by itself each year on the anniversary date of
your contract. You are stuck with their rate increase and they have
forced you their services if you miss a tiny 30 day cancellation
period.
I am going to see a lawyer to file a class action lawsuit against
Integrated Alarm Services Group. They can not force us to pay extra $5
charge for their so called "added security/verified response". They
need to stop being EVIL. If they were a decent company they would have
asked the customers to opt-in for the added security and give the
customers a choice if they want to opt-in or not. But, apparently they
are forcing the customers and all the Fremont, California (and Modesto
Calif.) to opt-in to their rate increase.
Also, their content of their service contract is evil. After a two
year contact, it automatically gets re-newed for the next 12 month and
you only have a tiny 30 day period to cancel the next year's contract,
and if you miss it, guess what, you are stuck with them.
Avoid these crooks if you can.
Regards,
Kish
Posted by Noozer on May 16, 2007, 2:56 pm
> They have increased their rate last month by $5 for the residents of
> Fremont California. When you ask for canceling your service, they say
> that the 2-year contract that you signed five years ago, are
> automatically re-newed by itself each year on the anniversary date of
> your contract. You are stuck with their rate increase and they have
> forced you their services if you miss a tiny 30 day cancellation
> period.
You signed a contract without reading it?
Idiot.
Posted by Bill Kearney on May 16, 2007, 2:57 pm
> Avoid these crooks if you can.
Or actually READ and abide by the contracts you sign.
Posted by Oren on May 16, 2007, 4:30 pm
On Wed, 16 May 2007 14:57:31 -0400, "Bill Kearney"
>> Avoid these crooks if you can.
>Or actually READ and abide by the contracts you sign.
Or cancel early and on time.
The OP did not do something and the rest of the world is a villainous
evil crook.
He will not get ( I'm no lawyer ) a judge to declare the case "class
action", because all folks failed to follow the cancellation policy.
He woke up with turds in his corn flakes and is pissed.
--
Oren
"I don't have anything against work. I just figure, why deprive somebody who
really loves it."
Posted by Robert L Bass on May 16, 2007, 4:12 pm
> They have increased their rate last month by $5
> for the residents of Fremont California. When
> you ask for canceling your service, they say that
> the 2-year contract that you signed five years ago,
> are automatically re-newed by itself each year on
> the anniversary date of your contract. You are
> stuck with their rate increase and they have forced
> you their services if you miss a tiny 30 day
> cancellation period.
Check the contract carefully. In most cases where
there is provision for periodic rate increases the
client has the option to cancel if the increase is not
acceptable. Otherwise they could arbitrarily decide
to raise the rates by $100 per month and you'd have
to pay it. If the contact allows them to raise the
price without notice and without you having the right
to cancel, any court in the land would strike it down
as "unconscionable."
Note, however, that the 30-day cancellation notice
is the minimum. In other words, you can cancel any
time *before* the last 30 days of the term. Many
alarm companies require 60 days' notice. That is
actually worse for the client than the 30-day term in
your agreement.
> I am going to see a lawyer to file a class action
> lawsuit against Integrated Alarm Services Group...
You can do that if you like. However, if the town
has instituted a requirement for verified response
and that causes the alarm company to incur added
operational costs, it may be difficult for you to prevail.
Most alarm monitoring agreements include a clause
allowing the alarm company to pass along to the
customer any added cost due to taxes or
governemental regulations. This may seem unfair
but without it the alarm company could be forced to
opperate at a loss (worst case scenario).
To be clear, I'm not defending your alarm company's
actions -- just explaining the contractual basis for
what they are doing. Without benefit of having read
your particular contract I can only surmise what is in
it but the things I mentioned are pretty standard in
this industry.
I hope you are able to resolve this issue to your
satisfaction. Best of luck with it.
--
Regards,
Robert L Bass
=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>
> Fremont California. When you ask for canceling your service, they say
> that the 2-year contract that you signed five years ago, are
> automatically re-newed by itself each year on the anniversary date of
> your contract. You are stuck with their rate increase and they have
> forced you their services if you miss a tiny 30 day cancellation
> period.