Roofer's Contract Spec'ed #30 felt paper, but used #15 instead -- Suggestions?

 My mother had her house re-foofed and as I was cleaning up the yard I
found a felt paper wrapper for the 15 lbs kind.  I had read the contract
and it called for 30, so I was really concerned my Mom had been ripped
off.  I looked it up on the internet and confirmed it was definitely #15
(Esgard No.15 Asphalt Felt Plain).

After some more research, it seems it's not as serious of a cheat to use
  15 instead of 30 on a low pitched roof like my Mom's, but I'm still
pissed they'd take advantage of her like that.

My opinion of this particular roofer is already pretty low after finding
a huge gash on the patio roof that they made and slapped a piece of
icegard on it.  They seem to think there's little chance of us going up
on the roof to check it out....

I've already complained about the hole and they've agreed to come back
and fix it properly.  Should I even bother bringing up the felt paper?
Other than these two discoveries, the roofing job looks okay.  Does
Northeast Ohio need 30 pound felt paper?

Is this kind of thing common?

 

ask for a price adjustment or have them do it per the contract.

but never underestimate the impact that your lawyer can make

 - Don T. Spam -

contract

- Nehmo -
* The wrapper paper alone isn’t conclusive. They might have had a roll
of 15 on the truck.
* 15 lb isn’t going to make the roof fail, but if you agreed to 30 lb,
that’s what you should have got. But mom already paid, didn’t she?
* You don’t have the knowledge to evaluate the job when you say it
“looks okay” otherwise.
* You’re going to trust these guys to correctly rectify when you already
believe they’re “pretty low”?
* _Any_ wrappers left behind is sloppy.
* The lower the roof pitch, the more important the quality needs to be.

**You’re posting anonymously and you’re not naming roofing company;
thus, you’re chicken, and because of that you’re unlikely to get any
remedy. So quit trying to be mommy’s hero. She’ll love you anyway, and
you'll look like a weakling when don't get the adjustment.

--
)|||(__ Nehmo __)|||(

 

Nehmo's is either a troll, or the sort of person who'd do a job like
the one the OP is trying to remedy.

People post anonymously because to name themselves and the roofing
company would be making a faulty assumption that the roofing company
might not hear about it, and thus undermine their cause.  And, for the
purpose of the discussion, does it matter who these individuals are?

And anyone who wouldn't try to be their parent's advocate when dealing
with the service industry (which has a not-terribly-flattering record
on giving a fair shake to older folks) is simply a shitty son or
daughter.

Best Regards,
--
Todd H.  
http://www.toddh.net/

 - Nehmo -

-Todd H -

- Nehmo -
I think I'm one, but what difference does it make? I could be a troll, a
terrorist, or a tuba player. If you want to attack, you need to go to
the merits.

-Todd H -

- Nehmo -
Now, how does that follow? If one of my guys made a hole in a customer's
roof, I certainly would make sure the customer understood that the event
would require additional resources. But I'm a reasonable contractor.
Something like that wouldn't cost the customer too much more.

-Todd H -

- Nehmo -
Most of the time they post anonymously because they're cowards. I know;
I've done it a few hundred times.

And isn't the defense of the anonymousness up to the one who is
anonymous?  I challenged him, and he chickened again.

-Todd H -

- Nehmo -
Yes. It's not a hypothetical discussion. There is a real roofing company
that others may use of may have used. OP is selfishly not alerting them
and he is inhibiting potential first-hand advice.

Moreover, credibility counts. Anonymous cowards don't have much.

-Todd H -

- Nehmo -
Lots of sons try to compensate for years of inconsiderateness to mom by
posing as her saver from some third party. Often these kids are still
getting money form mom.

--
)|||(__ Nehmo __)|||(