Sears dishwasher - lime/bearings + repair cost

 We have a two-year old Kenmore dishwasher that we bought from Sears. A
few weeks ago the dishwasher became very loud during the wash cycle.
We called Sears and someone came out to look at it. He said that the a
bearing in the pump was bad due to lime in our water.

Estimate to replace pump: $464.

He then left a coupon for $65 off a new washer at Sears (the service
charge for the visit was $65).

My questions are:

1) Does this price sound reasonable, or should I have someone else
come look at it?

2) What do I do about lime in my water? Should I have it tested, or
should I run something through the dishwasher periodically to prevent
the lime problem?

The diswasher that this one replaced had definitely been in the house
more than two years (probably around 10 years). And I find it hard to
believe that everyone in the neighboorhood is replacing their
dishwashers every two years.....

 
Miette wrote

That seams a bit high to me even if the complete pump and motor need to be
replaced. Before going ahead with such an expensive repair, *I* would get a
second opinion, preferably from an authorized service depot for the
manufacturer that made the unit for Sears. You can tell that using the chart
at the following link:

http://ng.appliance411.com/parts/sears.shtml

BTW. The only "bearings" would be in the motor and water shouldn't get into
it unless there was a leak from the pump. The motor and any water should be
separated and not normally interact with one another.


If you have very hard water, it should be conditioned. The only way to find
out is by testing the water. You should be able to get "test strips" from a
local water supply or water filter company (possibly for free as a sample).


Running Tang (the breakfast drink) through a wash cycle without any dishes
or detergent can help to reduce lime deposits. Just wait until *after* the
unit has filled then dump in a packet, then let it go through a normal wash
cycle. See the following link:

http://www.wxyt.com/listingsEntry.asp?IDE709

JMO

Dan O.
-
Appliance411.com
http://ng.Appliance411.com/?ref411=Kenmore+dishwasher

=Ð~~~~~~

  

Thanks for the info. I probably will get a second opinion before
repairing or replacing.

BTW, here's the ticket info:

Technician Comments: FOUND BEARING ON PUMP BAD (he verbally stated
that it was due to lime in water).

Labor Performed:
Motor/Pump (665)       $137.00
Total Labor:           $137.00

Parts Required:
22 665   8193772 001   $303.58  - SUB PUMP&MOT
22 665   8193768 001   $  4.18  - SUB SPINNER
Parts Sub-Total        $307.76
Tax on Parts:          $327.46
Grand Total:           $464.46

 

Miette wrote in message

Wow! Are they ever charging a lot for the pump and motor assembly! You can
get it  A LOT cheaper at the following link (unless you're in Canada in
which case it is about the correct price there).

http://ng.appliance411.com/data.php?ps �93772

You might even be able to install it yourself and save on the labour
charges?

JMO

Dan O.
-
Appliance411.com
http://ng.Appliance411.com/?ref411=Kenmore+dishwasher

=Ð~~~~~~