Posted by Doc on September 5, 2008, 4:41 pm
If I want to activate PagePlus prepaid cel service, any
recommendations as to the best way to do it? I see PagePlus has 3
different plans, do you need to activate *under* a particular plan or
are activation and selection of a plan two different issues?
I see there are activations available on ebay, as well as vendors on
PagePlus's site. Any advantage, disadvantage to going one route or the
other? Is there anything to know that a vendor might not tell you?
As I understand it, the only phone that's guaranteed to work is a
Verizon phone. Why is this? Can you use ANY Verizon phone? Does it
matter if it's a few years old - i.e. used?
As an observation, I called the PagePlus customer service number and
got someone who spoke very fractured, heavily Spanish-accented
English, who it seemed ultimately hung up on me when I couldn't
understand them and asked them to repeat themselves. Called back and
got someone else who was also marginally intelligible, who gave me a
number for a PagePlus vendor that is out of order.
Anyone have any major problems with PagePlus customer service?
Thanks for all input
Posted by Doc on September 5, 2008, 4:43 pm
> As I understand it, the only phone that's guaranteed to work is a
> Verizon phone.
I guess AMPD or Alltel will also work.
Posted by imascot on September 6, 2008, 7:53 pm
@l43g2000hsh.googlegroups.com:
> If I want to activate PagePlus prepaid cel service, any
> recommendations as to the best way to do it? I see PagePlus has 3
> different plans, do you need to activate *under* a particular plan or
> are activation and selection of a plan two different issues?
>
> I see there are activations available on ebay, as well as vendors on
> PagePlus's site. Any advantage, disadvantage to going one route or the
> other? Is there anything to know that a vendor might not tell you?
>
> As I understand it, the only phone that's guaranteed to work is a
> Verizon phone. Why is this? Can you use ANY Verizon phone? Does it
> matter if it's a few years old - i.e. used?
>
> As an observation, I called the PagePlus customer service number and
> got someone who spoke very fractured, heavily Spanish-accented
> English, who it seemed ultimately hung up on me when I couldn't
> understand them and asked them to repeat themselves. Called back and
> got someone else who was also marginally intelligible, who gave me a
> number for a PagePlus vendor that is out of order.
>
> Anyone have any major problems with PagePlus customer service?
>
> Thanks for all input
I have personally activated two phones (both had old numbers ported over)
through one of the Ebay
vendors, primarily because Page Plus's website is one of the worst I have ever
seen, and, they never
seemed keen to do activations. In fact, I see now that it is not mentioned on
their site anymore. The
guy I used doesn't seem to be on Ebay at the moment, but Ugly Eric seems a
popular one.
Then, for refills, there are different (very slightly) prices from different
vendors. I have bought from
Babblebug, Calling Mart, and now, the best price I can find is from Cellular
360, who apparently also has
a brick and mortar store. He will also do online activation for $3.99 (don't
know if he does porting)
http://sales.cellular360.googlepages.com/page_plus_cellular
It must be a Verizon phone because Page Plus uses the Verizon network, it's
major advantage. Yes, you
can activate an old phone, as long as it's not still active under any Verizon
account. I didn't have one,
but I bought a used phone on Ebay. The other phone I activated was for my
parents; I bought them a
new, but never activated Verizon phone.
I have only called customer service once, when I missed my refill date and lost
my rollover minutes
when I did add time. (I was really nice, and they restored them.) I didn't get
a non-English speaker, but
the person I spoke did not seem like a natural at this type of work (although I
got what I needed). I
suspect it may be a prison, as I have heard of companies using inmates for
customer service.
I'm happy with the coverage, etc. and I have had it now for a year and a half.
Hope this helps.
J.
Posted by imascot on September 6, 2008, 7:58 pm
@l43g2000hsh.googlegroups.com:
> If I want to activate PagePlus prepaid cel service, any
> recommendations as to the best way to do it? I see PagePlus has 3
> different plans, do you need to activate *under* a particular plan or
> are activation and selection of a plan two different issues?
>
> Sorry, I skipped this. The standard plan is what I have. The other two do
not seem a good value, you
might as well get a regular Verizon plan if you are going to go that route,
especially the 24/7 plan for
$2.49 a day...?! I'm not a cell phone junkie, so Page Plus fits my needs.
J.
Posted by agksoe890 on September 13, 2008, 3:00 am
I do not see any reason why anyone would want to go tru a dealer while
they can deal direct with Pagaplus Customer Service. I'd suggest
averybody to avoid the "Over the phone" customer service. Email, in my
case is the best way to do business with PP. Any Verizon digital phone
will work. I've been with PP for quite awhile now and I'm very pleased
so far.
> If I want to activate PagePlus prepaid cel service, any
> recommendations as to the best way to do it? I see PagePlus has 3
> different plans, do you need to activate *under* a particular plan or
> are activation and selection of a plan two different issues?
> I see there are activations available on ebay, as well as vendors on
> PagePlus's site. Any advantage, disadvantage to going one route or the
> other? Is there anything to know that a vendor might not tell you?
> As I understand it, the only phone that's guaranteed to work is a
> Verizon phone. Why is this? Can you use ANY Verizon phone? Does it
> matter if it's a few years old - i.e. used?
> As an observation, I called the PagePlus customer service number and
> got someone who spoke very fractured, heavily Spanish-accented
> English, who it seemed ultimately hung up on me when I couldn't
> understand them and asked them to repeat themselves. Called back and
> got someone else who was also marginally intelligible, who gave me a
> number for a PagePlus vendor that is out of order.
> Anyone have any major problems with PagePlus customer service?
> Thanks for all input
> Verizon phone.