Double charging

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Posted by KenK on January 16, 2011, 10:34 am
 
I got home yesterday and, checking the receipt, found I had been charged
twice for two items - $6 extra. <SIGH> This was one of those things - cat
litter - where you peel off one the labels and they scan it instead of
putting the heavy items on the belt. I'm sure they wouldn't believe me if I
complained now. This, though very rare, is not the first time. What's the
solution? Read the long list of items on the receipt before you leave the
checkout? Hard to do for thirty or so items, especially with the hard-to-
decipher abbreviations on the slip. Or watch them print out as scanned?
Hard to remember the whole list so as to catch the very rare duplicate?
<sigh> Or concentrate on scanned removed labels? I think we, at least I,
am/are stuck.



--
"When you choose the lesser of two evils, always
remember that it is still an evil." - Max Lerner







Posted by MAS on January 16, 2011, 10:54 am
 
On 1/16/2011 10:34 AM, KenK wrote:

I'm one of those annoying customers who asks the cashier to scan slowly
so I can compare the scanned price to the written shelf price on my
list.  It may be inconvenient to those in line behind me, but 9 times
out of 10, an item scans at a higher price. It adds up. I do arrange the
items close to the order of my list to make it a little easier for everyone.

Marsha

Posted by terrable on January 16, 2011, 11:21 am
 

I would find a new place to shop if  "9 times out of 10, an item scans at a
higher price".




Posted by The Real Bev on January 16, 2011, 1:15 pm
 On 01/16/2011 07:54 AM, MAS wrote:

If it was light enough to put in the cart it's light enough to put on
the belt. Obviate problems whenever possible. Alternatively -- they
don't have a hand-held scanner for things like that?


Give it a shot.  What does it cost to try?


Do you shop at stores that give you something if the scan is wrong?  I
just got $5 at Pep Boys for this very reason.


Cheers, Bev


Posted by MAS on January 16, 2011, 1:51 pm
 On 1/16/2011 1:15 PM, The Real Bev wrote:

At one of my two regular grocery stores, you get the item free if it
scans wrong. Prices do not come up wrong very often here, but most of
their prices are generally higher than the other store.

Marsha

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