I hate the phone company

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Posted by The Real Bev on August 4, 2009, 2:13 pm
 
Trying to find a google voice number for my aunt in a small town in North
Georgia. The problem is to find a number that's a local call for her.  So far
we've spent maybe an hour trying to find out.  Ultimately we called the public
library in her tiny town, who gave us the name/number of her local phone
company (somebody I've never heard of), who gave us four toll-free prefixes,
none of which is offered by google voice.

The Telephone Company was never particularly friendly, but at least you used to
be able to get SOME useful information out of them.

--
Cheers, Bev
----------------------------------------------
"Tough?  We drink our urine and eat our dead!"
                    -- N. Heilweil

Posted by Lou on August 4, 2009, 8:07 pm
 


prefixes,

used to

Ah, I can't help it - you're looking for a way to avoid paying for their
services, and you expect them to help?  And you're upset because they
couldn't assist you in this endeavor?  What am I missing?



Posted by The Real Bev on August 4, 2009, 8:46 pm
 Lou wrote:


You're wrapping quoted material too soon.  Please fix it.  It's ugly that way,
but I don't feel like fixing it myself.


The reason I want the information is irrelevant.  Moreover, the various people
that I talked to didn't know what google voice is, so they can't possibly be
trying to obstruct my usage even if they DID give a shit about it.

This is the information age.  It should not be this difficult to find the name
of the telephone company in a given area.  It should not be this difficult to
find out how much calling number A from number B costs -- this information used
to be included in our phone books, but not any more.  It's basic information
that every subscriber should be entitled to.

That information is available from the (O)perator, but the phone company in my
aunt's town charges for 'O' calls.  Do you think we should be charged money to
find out what a company's prices are?

And is there a GOOD reason that "local long distance" costs more than
out-of-state long distance from the same provider?

--
Cheers, Bev
---------------------------------
aibohphobia - fear of palindromes

Posted by catalpa on August 4, 2009, 9:15 pm
 

I have Verizon phone service and all the information about the cost of local
calls and what exchanges are considered local calls are all in the Verizon
phone book.

Why does does your aunt have to dial the operator for cost information? The
normal thing to do is to call the phone company's business office and ask
them for pricing information.. Verizon doesn't charge for calls to their
business office.






Posted by Rod Speed on August 4, 2009, 10:01 pm
 The Real Bev wrote:

called the public library in her tiny

Yes, no reason why anyone else should pay for your calls to the operator.


out-of-state long distance from the same

Yep, there is much more competition in the out of state long distance market.



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