Posted by John Weiss on September 24, 2008, 2:13 pm
> He had just been in the room 3 minutes ago, he wasn't with a patient,
> clearly he was going to see other patients who were there, it didn't
> seem unreasonable to me that he could spend 2 - 3 minutes to
> personally answer a question. I even clarified whether he was still in
> the building. I asked her to go to his office and advise him I'd like
> him to answer a question.
> When she came back I got more deflecting responses. She didn't say
> "he'll be out in a few minutes" (maybe he's in the John or whatever -
> fine, I'd be willing to wait) the response was basically he wouldn't
> be able to address my question.
I never had a dentist like that. Time to find another one.
Posted by Amatus Cremona on September 24, 2008, 3:03 pm
By any chance was the assistant new?
--
/
Amatus
/
>>
>> He had just been in the room 3 minutes ago, he wasn't with a patient,
>> clearly he was going to see other patients who were there, it didn't
>> seem unreasonable to me that he could spend 2 - 3 minutes to
>> personally answer a question. I even clarified whether he was still in
>> the building. I asked her to go to his office and advise him I'd like
>> him to answer a question.
>>
>> When she came back I got more deflecting responses. She didn't say
>> "he'll be out in a few minutes" (maybe he's in the John or whatever -
>> fine, I'd be willing to wait) the response was basically he wouldn't
>> be able to address my question.
> I never had a dentist like that. Time to find another one.
>
Posted by muzician21 on September 24, 2008, 6:02 pm
> By any chance was the assistant new?
No, they've been there for years. I think they're the "head hygienist"
or whatever you'd call them. It had nothing to do with their being new
or experienced, the Dr. was made aware I wanted to speak to him and
declined to do so.
Posted by Al Bundy on September 24, 2008, 4:35 pm
On Sep 24, 11:50 am, muzicia...@yahoo.com wrote:
> He did call later in the day but nonetheless I'm left with a really
> sour taste. I dunno, whaddya think? Do all dentists just take an "Now
> I've got your money fuck you" attitude?
I don't think there's enough information for you to make a decision to
switch yet. My dentist would answer any reasonable question if I
wanted to wait for him to be free. Your question would not have taken
long to answer unless you are the kind of person that tends to be a
time waster and there's no indication of that. A good dentist
schedules his work time in units based upon the expected work. He
should include enough time for spot questions, especially when this
might evolve into more business for him. He might have been running
behind or had a tough situation in the back room. When he returned
your call he was more in a position to give you whatever time you
needed. I'd cut him some slack because the work is more important than
the chair side manner. Perhaps your complaint has to do more with the
staff than the dentist as they were running interference for him.
Posted by Mark & Steven Bornfeld on September 24, 2008, 4:58 pm
Al Bundy wrote:
> On Sep 24, 11:50 am, muzicia...@yahoo.com wrote:
>
>> He did call later in the day but nonetheless I'm left with a really
>> sour taste. I dunno, whaddya think? Do all dentists just take an "Now
>> I've got your money fuck you" attitude?
>
> I don't think there's enough information for you to make a decision to
> switch yet. My dentist would answer any reasonable question if I
> wanted to wait for him to be free. Your question would not have taken
> long to answer unless you are the kind of person that tends to be a
> time waster and there's no indication of that. A good dentist
> schedules his work time in units based upon the expected work. He
> should include enough time for spot questions, especially when this
> might evolve into more business for him. He might have been running
> behind or had a tough situation in the back room. When he returned
> your call he was more in a position to give you whatever time you
> needed. I'd cut him some slack because the work is more important than
> the chair side manner. Perhaps your complaint has to do more with the
> staff than the dentist as they were running interference for him.
>
>
>
Generally I agree. But the rushed feeling communicated is pretty much
what you go to a non-DMO dentist to avoid.
Steve
--
Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001
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> clearly he was going to see other patients who were there, it didn't
> seem unreasonable to me that he could spend 2 - 3 minutes to
> personally answer a question. I even clarified whether he was still in
> the building. I asked her to go to his office and advise him I'd like
> him to answer a question.
> When she came back I got more deflecting responses. She didn't say
> "he'll be out in a few minutes" (maybe he's in the John or whatever -
> fine, I'd be willing to wait) the response was basically he wouldn't
> be able to address my question.