When a company cancels your order & raises the price

 Back on January 18, I placed an order for a 25 pack of Memorex DVD +RW disks
from this company:

http://www.tvsdepot.com/product_72952_.html

Total cost was $10.99, with free shipping.

When I got back from Florida yesterday, I found a cancellation email, with
no reason for the cancellation. I went to the website and found the same
item in stock, but now being sold for $19 instead of the $10.99. I was able
to add it to my cart and begin the checkout process. Availability shows as
"yes" on the website.

I called to complain and ask that they reinstate my order at the original
price. I waited on hold about 10 minutes, then the CSR I talked to claimed
that the disks are no longer in stock. I couldn't get anywhere from that
point, and eventually had to hang up the phone with the issue unresolved.

I'm pretty sure they are lying about the product not being in stock, and
perhaps they just didn't want to sell it to me for the advertised price
after they decided a price raise was in order?

Anyway, I'm guessing I'm out of luck, but am wondering if there are better
ways to get a company to honor prices when they sell something to you,
cancel the sale, then they have the same items in stock at higher prices.

  OhioGuy wrote:

   You are in control. Stop doing business with them and let them( not
the customer service rep but someone higher up) know why.

 
George, you are right and you mean well, but this is Ohio Guy. He is
NOT in control. He's still looking for potato chips for 2¢ per ounce
like he says he saw in Canada or trying to get a free fill on his fire
extinguisher from the garage sale. There is just no telling what he
ordered or what he said to the CSR.

Having said the above, the company with the DVDs might have had a one
time closeout purchase at a discount that they were willing to put on
sale for $10.99. They may have had to restock  (same brand) at a
higher cost and pass this cost on to current customers. Therefore,
they raised the prices.

A used care salesman would rather take off his plaid coat and stomp on
it with his loafers in a puddle than have to negotiate with Ohio Guy.

PS. My local Dollar Tree sells these DVDs 2/1$, which is still pretty
good.