action against Argos on faulty goods

 I'm really fed up with the amount of our electrical goods that have broken
down invariably not long after the one year warranty period has expired. I
dont know if its true, but a Japanese told me that manufacturers are
actually beginning to design stuff to do this.

Just over a year ago we bought a 'Energiser' battery charger from Argos to
charge torch batteries. Yep... its gone down, yet was only used three or
four times. I know it only cost £10 but I want to take them to task if I
can.

What action might I take with Argos, since I'm fed up that they can just
say, "its a year", so tough luck.   Thanks for any advice.

 

just buy another and return the first

 I don't think the year is valid these days, I think it depends very much if
you could prove  that it is faulty manufacture.

I know, for example that Tesco will swap stuff well after the year. Its in
their interests to do so, after all. Often, the problem at Argos is the
staff where you bought it.

Brian

--
Brian Gaff - briang1@blueyonder.co.uk
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!

 

Manufacturer's often offer a one year warranty in addition to any and all
legal rights you have against the supplier.  Did Argos ever say to you
about any purchase '"its a year", so tough luck' or did you make that up?

Tony

 On Thu, 08 Nov 2007 01:32:12 +0000, rainandsnow


Why do you say they did not afford you a 12 month warranty when your
account sounds very much like they did.  Who was the seller/supplier of
your camera and did you try to approach them for assistance or redress?

Tony